FAQ

It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim to ensure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Yes, our shipping carrier USPS delivers to PO boxes.

Please be aware that Duties and Taxes may be applied to orders sent to Canada. While we strive to provide accurate information about potential additional charges, these fees are determined by Canadian customs authorities and may vary based on various factors. Customers are advised to familiarize themselves with Canadian customs regulations regarding duties and taxes. DeoDoc is not liable for any additional charges beyond the purchase price and shipping fees.

Please see more information here.

The VIOLET CODE is a testing process and set of standards by which Violet Grey's community of top makeup artists, hairstylists, estheticians, dermatologists, and celebrity influencers distinguish the finest beauty products in the world from the tens of thousands on the market. The result is a curation that is truly the best in beauty from those who know best.

DeoDoc follows European Union regulations for the manufacturing of cosmetic products

- DeoDoc ingredients and products fulfils the safety standards for area of use (i.e. Vulva-safe & vagina-safe dependent on product) according to EU regulations for cosmetic products

- Each products are gynaecologically tested which means they are tested on women outside of a lab environment

- Products are dermatologically tested for sensitive skin

- All of our products are developed together with DeoDoc's co-founder and Professor of Obstetrics and Gynecology, Dr. Gunvor Ekman Ordeberg

DeoDoc only uses hypoallergenic scents/perfume in all of our products. Hypoallergenic scents are free from alcohol, allergens and irritants, therefore, they are safe for intimate skin.

Regular perfume should never be used in the intimate area as it contains:

- alcohol which can have a dehydrating effect

- allergens which can cause irritation

Shake the can and spray 15cm away from the vulva or groin area. The vulva has apocrine sweat glands which empty into hair follicles, so the DeoSpray should only be used where ever hair can grow. Do not use or spray within the inner labia, mucosa or inside of the vagina.

Discharge has a naturally sour smell. If your discharge has an irregular smell, please consult a doctor as this may be a vaginal infection. If you are experiencing smell from vulvar sweat, the DeoSpray may be used. It is formulated with corn starch to absorb moisture from vulvar sweat.

The DeoSpray is formulated to absorb moisture and sweat on the vulva. The spray does not cover up smells from vaginal diseases or infections. If you believe you have a vaginal disease or infection, please visit your doctor.

Discharge has a naturally sour smell and is milky white in color. If that smell, color or texture changes, please see your doctor. The DeoSpray is formulated with corn starch to to absorb moisture from vulvar sweat. It does not mask or alter smell from discharge, STIs or vaginal infections.

The sweat glands that exist in the armpits and the intimate area are the same.  They are called apocrine sweat glands and they empty into hair follicles. So wherever there is hair in those areas, there may also be sweat. Sweating is natural and there are many deodorants for armpits available on the market for those who chose to use it. The same goes for the intimate/groin area for both men and women, however this area is highly sensitive and cannot be treated with the same products formulated for the armpits. We created a safe and doctor-developed product for those that would like to use it.

As doctors, we have seen patients with sweat concerns that over wash or use incorrectly formulated products which can give them infections. It was our responsibility to give them a safe and effective solution to prevent them from unsafe habits. That is why we chose to develop an intimate deodorant that we as doctors can actually recommend.

All of our products are approved by the Medical Products Agency and follow European Union guidelines for the manufacturing of cosmetic products. The products are also reviewed and approved by Swedish pharmacies that are known for their strict regulation of products. There is nothing in the products that is dangerous for women or we would not be approved to sell them.

There are no synthetic materials used in our tampons. The entire tampon, including the protective outer netting, is made out of 100% organic cotton. The applicator is made out of biodegradable cardboard.

Synthetic materials are the most common cause of irritation from tampons. DeoDoc tampons are solely made out of 100% organic cotton and have been clinically tested as hypoallergenic and non-irritating.

Our tampons have a protective outer netting that covers the whole tampon which prevents the release of any fiber residues.

Every 4-8 hours is recommended.

No, the absorbency is not compromised from using 100% organic cotton.

Tampons should never be flushed down the toilet. They take too long to break down in the water waste systems, even biodegradable ones (like DeoDoc's) can take months to break down. Tampons can also clog up plumbing systems as they are absorbent and therefore expand when flushed.

Yes.

It means that DeoDoc tampons contain zero synthetic materials. The entire tampon including the protective outer netting and string is made from 100% organic cotton. The applicator is made out of biodegradable cardboard.

Regular flow for a normal flow.
Super flow for a heavier flow.

Regular flow - 16 pcs.
Super flow - 14 pcs.

Applicators allow for easier and more hygienic tampon insertion.

Biodegradable cardboard.

First, twist the base to break the sealed piece. Place your thumb and your middle finger on the ribbed part of the applicator and the index finger on the base of the applicator.

With the other hand, open the vaginal opening gently. Insert the applicator 1-2 centimeters into the vagina and hold the ribbed part firmly. Push the applicator base with your index finger until it stops. The tampon is now in place and you can gently remove the applicator.

ICEA stands for Ethical and Environmental Certification Institute. ICEA works towards a sustainable development of organic farming through ethical and environmental standards.

To learn more go to https://icea.bio/en/

GOTS stands for Global Organic Textile Standard. The world's leading processing standard for textiles made from organic fibres. GOTS keeps a high-level environmental criteria and requires compliance with social criteria as well.

To learn more go to https://www.global-standard.org/

Our tampons have been tested by external labs to be determined as hypoallergenic non-irritants.

Yes.